Privacy Policy

1. IDENTIFICATION

PERITUR S.A. hereinafter HOTEL FLORIDA PARK, is responsible for the processing of the User’s personal data and informs you that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD), so you are provided with the following treatment information:

2. INFORMATION AND CONSENT

By accepting this Privacy Policy, the user is informed and gives his free, informed, specific and unequivocal consent for the personal data provided through the website located at the URL www.hotelfloridapark.com (hereinafter, the “Website“) are processed by HOTEL FLORIDA PARK, as well as the data derived from your navigation and those other data that you may provide in the future to HOTEL FLORIDA PARK in a clear and simple way.

3. OBLIGATION TO PROVIDE THE DATA

The data requested in the forms of the Website are generally mandatory (unless otherwise specified in the required field) to comply with the established purposes.
Therefore, if they are not provided or are not provided correctly, they cannot be attended, without prejudice to the fact that you can freely view the content of the Website.

4. FOR WHAT PURPOSE WILL HOTEL FLORIDA PARK PROCESS THE USER’S PERSONAL DATA?

The personal data provided through the Website will be processed by the HOTEL FLORIDA PARK. according to the following purposes:

1. Data provided for the realization of reservations, both through the Website and (call center, email or chat) for individual or group reservations and rooms:

• • Manage the realization of the reservations requested by the user
  • Sending the confirmation or documentation of the reservation made
  • In the event of giving consent for this, the sending of commercial communications by HOTEL FLORIDA PARK.
  • Carry out analysis on the use of the Website and check the preferences and behavior of users.

2. Data provided to register as a registered user in HOTEL FLORIDA PARK:

• • Manage your request for registration or cancellation within the modality chosen by the user.
  • Verify that the user complies with the requirements to register within the selected modality, whenever HOTEL FLORIDA PARK deems it convenient.
  • Processing and response to possible requests for information made by the user.
  • Search for promotions that fit the needs that the user selects.
  • For the sending of personalized commercial communications by HOTEL FLORIDA PARK.
  • Carry out analysis on the use of the Website and check the preferences and behavior of users.

3. Data provided through the form:

• • Manage contact requests and user information through the channels provided for this purpose on the websites of HOTEL FLORIDA PARK.
  • Management of the request raised
  • Carry out analysis on the use of the Website and check the preferences and behavior of users.

4. Data provided for publications in the BLOGs owned by HOTEL FLORIDA PARK:

• • Manage the publication of your comments on the Website.
  • Manage the subscription and / or unsubscribe to the Blog Newsletter at the request of the user
  • Carry out analysis on the use of the Website and check the preferences and behavior of users.
  • In the event that this is necessary, carry out a control of the content of the comments of the users and, where appropriate, eliminate those whose content does not adapt to the conditions applicable to this Website at the discretion of HOTEL FLORIDA PARK.

5. Data provided for the modification and cancellation of reservations:

• • Manage requests for modification or cancellation of your reservation requested by the user to HOTEL FLORIDA PARK.
  • Send the answer to the request made to HOTEL FLORIDA PARK.
  • Carry out analysis on the use of the Website and check the preferences and behavior of users.

6. Data provided for sending the Newsletter:

• • Manage the subscription and / or cancellation of the Newsletter, made through the channel provided on the Website of HOTEL FLORIDA PARK.

7. Data provided for the Quality Program:

• • Manage the Loyalty Program and process your application for incorporation, assign your member number, access codes to your private online area and allow you to accumulate and redeem your points
  • Adapt the services of the Loyalty Program to the preferences and tastes of the Owner, as well as measure their degree of satisfaction with the service provided in our hotels. This purpose may include the sending of quality surveys and the adaptation and personalization of the services provided by HOTEL FLORIDA PARK.
  • Sending communications related to your account, including, but not limited to, points balance, card category, notifications, and any other that keep you informed of your account status.
  • Sending personalized commercial communications through email or equivalent means, about offers and services related to the Program unless you object to the aforementioned treatment.

8. Data provided in the contact forms and website:

• • Manage contact requests and user information through the channels provided for this purpose on the websites of HOTEL FLORIDA PARK.
  • Management of the request raised
  • Carry out analysis on the use of the Website and check the preferences and behavior of users.

9. Data provided in thecart recovery form:

• • Sending the reminder of the reservation not completed by the user or, where appropriate, of the searches carried out by the user
  • Carry out analysis on the use of the Website and check the preferences and behavior of users.

5. WHAT USER DATA WILL HOTEL FLORIDA PARK PROCESS?

HOTEL FLORIDA PARK will process the following categories of user data:

1. Data provided for the realization of reservations, both through the Website and (call center, email or chat) for individual or group reservations and rooms:

• • Identification data: name, surname, nationality.
  • Contact details: e-mail address, telephone number.
  • Transaction data of goods and services in HOTEL FLORIDA PARK: Products and services purchased or in which you show interest.
  • Stay preferences.
  • Economic, financial and insurance data.
  • Other data: data provided by the interested parties themselves in the open fields or through the call made
  • Navigation data.

2. Data provided to register as a registered user in HOTEL FLORIDA PARK:

• • Identification data: name, surname, address and nationality
  • Contact details: e-mail address, telephone number.
  • User and/or owner identification codes or keys.

3. Data provided through the cart recovery form:

• • Identification data: name, surname, address, nationality.
  • Contact details: e-mail address, telephone number.
  • Transaction data for goods and services
  • Other data: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
  • Navigation data.

4. Data provided for publications in the BLOGS owned by HOTEL FLORIDA PARK.

• • Identification data: name, surname, address, nationality.
  • Contact details: country of residence, email address.
  • Navigation data.

5. Data provided for the modification and cancellation of reservations:

• • Identification data: name, surname, address, nationality.
  • Contact details: e-mail address, telephone number.
  • Transaction data for goods and services
  • Economic, financial and insurance data.
  • Other data: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
  • Navigation data.

6. Data provided for sending the Newsletter:

• • Identification data: name, surname, address, nationality.
  • Contact details: country of residence, email address.
  • Data of personal characteristics language.

7. Data provided in the contact forms and page:

• • Identification data: name, surname, address, nationality.
  • Contact details: e-mail address, telephone number.
  • Transaction data for goods and services
  • Other data: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
  • Navigation data.

9. Data provided in thecart recovery form:

• • Contact details: address and email.

In the event that the user provides data from third parties, he declares to have the consent of the same and undertakes to transfer the information contained in the Privacy Policy, exempting HOTEL FLORIDA PARK from any responsibility in this regard. However, HOTEL FLORIDA PARK may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

6. WHAT IS THE LEGITIMACY OF THE PROCESSING OF USER DATA?

The legitimacy of the processing of your personal data will be the following:

1. For making reservations, both through the Website and contact center (call center, email or chat) for individual reservations or groups and rooms: the execution of the contract between the parties. For the execution of analysis on the use of the web, the legitimate interest of HOTEL FLORIDA PARK.
2. For the management of the register as a registered user: in the requested consent and, in the cases of verification of compliance with the conditions by the user, as well as for the execution of analysis on the use of the web, the legitimate interest of FLORIDA PARK HOTEL. However, in case of withdrawing your consent, this will not affect the legality of the treatments carried out previously.
3. For the cart recovery form: in the consent that is requested and that you can withdraw at any time. However, in case of withdrawing your consent, this will not affect the legality of the treatments carried out previously. For the execution of analysis on the use of the web, the legitimate interest of HOTEL FLORIDA PARK.
4. For the management and publication of comments or publications sent by users in the BLOGs owned by HOTEL FLORIDA PARK:in the consent given by the user and, in the event of execution of analysis of the Website, check the preferences and behaviors of the users, as well as carry out a control of the content of the comments, legitimate interest of HOTEL FLORIDA PARK. In case of withdrawing your consent to the treatment of publication of the comments, it will be eliminated by HOTEL FLORIDA PARK from the Website.
5. For the modification and / or cancellation of your reservation in the execution of the contract between the parties. For the execution of analysis on the use of the web, the legitimate interest of HOTEL FLORIDA PARK.
6. For the sending of Newsletter: in the consent given by the user.
7. For the sending of contact forms and website: in the consent given by the user. For the execution of analysis on the use of the web, the legitimate interest of HOTEL FLORIDA PARK.
8. For sending the cart recovery reminder: reminder: in the consent given by the user. For the execution of analysis on the use of the web, the legitimate interest of HOTEL FLORIDA PARK.

The consents obtained for the aforementioned purposes are independent so the user may revoke only one of them without affecting the others.

To revoke this consent, the User may contact the HOTEL FLORIDA PARK through the following channels: info@hotelfloridapark.com

7. WITH WHICH RECIPIENTS WILL THE USER’S DATA BE SHARED?

The user’s data may be communicated to:

1. Data provided for the realization of reservations, both through the Website and (call center, email or chat) for individual or group reservations and rooms:
   • Integrated or affiliated companies, all dedicated to the hotel sector, will need to have access to your data for the correct provision of the selected services. In the same way, your data will be communicated to those entities that own the hotels, so that they know the conditions of your stay (price, dates, services included, …), with the sole purpose of being able to provide the services correctly.
2. Data provided to register as a registered user at the HOTEL FLORIDA PARK:
   • Companies of the group to which HOTEL FLORIDA PARK belongs, only for internal administrative purposes and / or for the purposes indicated above.
3. Data provided through the cart recovery form:
   • Companies of the group to which HOTEL FLORIDA PARK belongs, only for internal administrative purposes and / or for the purposes indicated above.
4. Data provided for publications in BLOGs owned by HOTEL FLORIDA PARK:
   • The data provided by the user will be published on the Website, so they will be accessible by any user who accesses it.
5. Data provided for the modification and cancellation of reservations :
   • Companies integrated or adhered to the hotel sector, will need to have access to your data for the correct provision of the selected services. In the same way, your data will be communicated to those entities that own the hotels, so that they know the conditions of your stay with the sole purpose of being able to provide the services correctly.
6. Data provided for the sending of Newsletter, will not be communicated with third parties.
7. Data provided in contact forms and website:
   • Companies of the group to which HOTEL FLORIDA PARK belongs, only for internal administrative purposes and / or for the purposes indicated above.
8. Data provided in the cart recovery form: cart recovery:
   • Companies of the group to which HOTEL FLORIDA PARK belongs, only for internal administrative purposes and / or for the purposes indicated above.

Additionally, the data may be accessible by suppliers of the HOTEL FLORIDA PARK, such access being necessary for the adequate fulfillment of the legal obligations and / or the purposes indicated above. These suppliers will not process your data for their own purposes that have not been previously informed by the HOTEL FLORIDA PARK

8. INTERNATIONAL DATA TRANSFERS

We inform you that your data will NOT be transferred to third countries

9. DATA RETENTION

Your data will be kept for the following periods:

1. Data provided for the making reservations, both through the Website and contact center (call center, email or chat) for individual or group reservations and rooms: will be kept during the contractual relationship and, once it is over, during the limitation period of the legal actions that may arise from it.
2. Data provided to register as a registered user in HOTEL FLORIDA PARK: as long as the user does not revoke the consent given. However, in case of withdrawing your consent, this will not affect the legality of the treatments carried out previously.
3. Data provided through the cart recovery form: during the period necessary for the management of your submitted request.
4. Data provided for publications in the BLOGS owned by the HOTEL FLORIDA PARK. The data will be kept as long as the user does not revoke the consent granted.
5. Data provided for the modification and cancellation of reservations : they will be kept during the contractual relationship and, once it is over, during the limitation period of the legal actions that may arise from it.
6. Data provided for the sending of the Newsletter: will be kept as long as the user does not revoke the consent given for this purpose.
7. Data provided in contact forms and website: will be kept for the period necessary to process and respond to your request and, once it is finished, during the limitation period of the legal actions derived from the aforementioned request.
8. Data provided in the cart recovery form: cart recovery: will be kept 15 days after the abandonment of the reservation.

10. RESPONSIBILITY OF THE USER.

The user:

• You guarantee that you are over eighteen (18) years of age and that the data you provide to HOTEL FLORIDA PARK are true, accurate, complete and updated. For these purposes, the user is responsible for the veracity of all the data communicated and will keep the information provided suitably updated, in such a way that it responds to their real situation.
• It guarantees that it has informed the third parties of which it provides its data, if it does, of the aspects contained in this document. Likewise, it guarantees that it has obtained your authorization to provide your data to HOTEL FLORIDA PARK for the purposes indicated.
• You will be responsible for the false or inaccurate information you provide through the Website and for the damages, direct or indirect, that this causes to HOTEL FLORIDA PARK or to third parties

11. EXERCISE OF RIGHTS

The user can send a letter to HOTEL FLORIDA PARK, to the address indicated in the header of this Policy, or by means of an email to the address info@hotelfloridapark.com, attaching a photocopy of their identity document, at any time and free of charge, to:

To download the document of exercise of rights click hereí

• Revoke the consents granted.
• Obtain confirmation about whether the HOTEL FLORIDA PARK is processing personal data concerning the user or not.
• Access your personal data.
• Correct incorrect or incomplete data.
• Request the deletion of your personal data when, for some reason, the data is no longer necessary for the purposes for which it was obtained.
• Obtain from HOTEL FLORIDA PARK the limitation of the processing of the data when any of the conditions provided for in the data protection regulations are met.
• Request the portability of the data provided by the User in those cases provided for in the regulations.
• Contact the HOTEL FLORIDA PARK through the following address: info@hotelfloridapark.com
• File a claim regarding the protection of your personal data with the Spanish Agency for Data Protection at the address Calle de Jorge Juan, 6, 28001 Madrid www.aepd.es., when the interested party considers that HOTEL FLORIDA PARK has violated the rights that are recognized by the applicable regulations on data protection.

12. SECURITY MEASURES

HOTEL FLORIDA PARK will treat the user’s data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures to guarantee the security of their data and avoid their alteration, loss, unauthorised processing or access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.